Privacy Statement

This policy describes how OnionSkin protects your privacy.

Our commitment to your privacy

We respect your right to privacy and your right to view and update your personal information which we hold about you. We are committed to protecting your privacy when you visit our website or contact us in any way.

Free services

You may visit the free parts of our website without identifying yourself in any way.
Your personal information
Some OnionSkin services can only be accessed by becoming an OnionSkin client. These are called advertising “services". If you access any of our advertising services, you will need to provide us with certain personal information, including:

your name;
your email address
your business or organisations name;
your business or postal address;
your contact telephone number(s)

(collectively, "your personal information").

Collecting your personal information

We collect and use personal information about you to:

Supply what you want or give you the access you need: for example, if you want to advertise, or contact us;
To administer your account efficiently;
Conduct market research surveys;
Tell you about our new services.

Changing your personal information

You have the right to view and change any personal information we hold about you at any time.
OnionSkin clients and advertisers can do this on the website by going to the "Sign In" under Home at the top of the page and entering their username and password. (Click the link at the top of the page).

Storing your personal information

When you advertise with OnionSkin your personal information is stored on the website in a secure server. This is so you can view and update it as necessary. Your personal information is only able to be accessed by entering your username and password.

No disclosure

We will not sell, rent, or otherwise disclose your personal information to any third party unless:

We need to do so to provide you with the content, service or features you have requested;
We are completing financial transactions with our bank;
We need to do so to protect the rights or property of OnionSkin, or any OnionSkin advertiser;
We are required to do so by law.

Collecting website usage information

We monitor website usage by analysing aggregated user information. This helps us improve the website to give you the information, services and features you want. This information is aggregated and does not identify you individually.
We do monitor the number of successful logins on each subscriber user name. This allows us to identify potential abuse or unauthorised use of the website.

Cookies

OnionSkin uses "cookies" to improve your use of OnionSkin services.
We use temporary (per-session) cookies, for the following purposes:

To "remember" that a OnionSkin advertiser has logged in. This means that you don't have to enter your username and password more than once a visit.
To determine if your Internet browser has Java-script enabled. If not, we display some pages in a different format.
To determine if your Internet browser is compatible with the website. If you have an early version browser the website may not display correctly and some features may not operate properly. In this situation we will display a warning message to you.
To help us keep track of items you have added to your booking for purchase, so we can process your order.

Please note: Our temporary cookies must be accepted in order to login and gain access to the booking service on the website. If your browser is set to notify you when you receive a cookie, you will be prompted to accept the cookie (Yes/No). Please select "Yes".

Our temporary cookies will disappear when you close your browser or sign out of OnionSkin website.

We use permanent (persistent) cookies for our automatic login feature. When enabled on a computer, this feature means that advertisers don't have to manually sign in each time they visit OnionSkin from that computer. Your browser must be set to accept permanent cookies for this feature to work.

You can choose not to enable this feature. If you do choose to use the automatic login, this feature can be turned off at any time by logging out.

Important! You should not use the automatic login feature unless you are the only person who has access to the computer. Never enable this feature on a public access computer - this could allow other people to access the website under your sign in and access your OnionSkin account details.
We also use cookies with some of our polls and surveys, to help manage user responses, for some aspects of the website search function, and for tracking conversions from some of our online advertising and promotions.

Contacting you

If you are an OnionSkin advertiser, we may contact you to:

Clarify details about your account or purchase decisions;
Advise you of changes to our services or promotions;
Respond to any enquiries you make; or
Provide any information necessary for the operation and security of our website.

Links to other websites

OnionSkin provides links to other websites when we consider you may be interested in the content on those websites. We do not necessarily endorse those websites or their content and we have no control over the conduct of the companies or organisations operating those websites.

Before you disclose any personal information to another website, we advise you to check its terms and conditions, including its privacy and security policies.

Privacy complaints

OnionSkin is committed to dealing quickly and appropriately with any complaint you make about your privacy.

If you are concerned that this privacy policy may have been breached or your privacy has been violated, please email the customer services team immediately. Please include your email address and a daytime telephone number where we can contact you.

Copyright © 2008 - 2013 OnionSkin. All rights reserved.

Home